Case Study: La Nouvelle Cave
The Sommelier Bot was integrated in a 3D environment as well as an e-commerce with all types of beverages.
Chatbot Innovation for the Casino Group to help visitors select the best bottles of wine, beer or spirit.
- 3D & VR wine shop integration
- Wine & food pairing
- Live Chat
- For Wines, Beers and Spirits
- Shopify inventory synchronization
The innovation context for La Nouvelle Cave
From the first second and on every page of your website a playful digital sommelier helps users select the perfect bottle from your inventory in less than 30 seconds
- Plugged to your database
- Easy to use and integrate
- Fully responsive
- Playful and fast

Landing page example from a Swiss wine merchant

Example of a wine selection in the pop-up integration
Features & Integration of the Sommelier Bot
Achieve higher click-through and conversion rates by appealing to customer curiosity and playfulness
- Provide tailored recommendations for any occasion
- Connect with new customers through emailing and advertising campaigns
- Reduce cost per click by increasing client engagement with your ads
Sommelier Bot results for La Nouvelle Cave
Tailored sommelier services within 30 seconds
- Deliver instant offers on your entire inventory or push specific products
- Enable hand-overs to team members by allowing users to live-chat
- Offer personalized service to returning customers
- Boost revenue by up-selling and cross-selling wines based on current customer needs

Example of a live-chat conversation with a webshop team member
Join our global community of food & beverage innovators
Launch in less than a month

1. Custom features development
Live Chat
3D shop JS integration

2. Synchronize the inventory
1500 products to tag by a our team of sommeliers
Ranking of the most important products for the algorithm

3. Customize branding and conversations
Add colors and La Nouvelle Cave branding
Add new user flows to display a Live Chat
Customize the gift flow to fit criteria

4. Install a one-line script and go live
Add the one-line script to the Shopify environment
Add the one-line script to the 3D environment.
That’s it.
Looking to sell more fine drinks to visitors and customers?
Let’s get you a demo or discuss specific features