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Elevate wine experiences everywhere

The trusted digital sommelier for hotels and retailers

A customizable AI-powered plugin for first-class service around the clock

  • Personalized recommendations in English, French, German or Spanish
  • For all occasions and gifting
  • 30 sec. to find the perfect bottle from your inventory
  • Wine & food pairing
  • Live chat capabilities
  • Synchronized with your stock and systems
  • Live in less than a week
  • ChatGPT inside
Sommelier Bot Digital

Embraced by 100,000+ users in 5 countries

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chatbot_for_wine_ecommerce
Client Sommeliet Bot

Featured in

A digital sommelier recommending the perfect bottle from your inventory

Wine food pairing Chatbot

Incredible Food & Wine Pairing

Any dish matched to your wines just one click away, thanks to ChatGPT

Wine recommendation Chatbot

Wine selection fast & simple

No matter what wine style, varietal or region, the sommelier.bot speaks the users’ language, adapting to novices and connoisseurs alike

Wine gift recommendation online

Conversation flows for gifts & custom needs

Let anybody pick the perfect gift for a relative or friend from your inventory with a few clicks, independent of their wine knowledge, and create custom conversation flows in 2 minutes

Live Chat wine merchant

Live-chat & ChatGPT capabilities

The sommelier.bot includes a live-chat option for users and admins that you can activate when it suits you. A ChatGPT conversational AI bot jumps into action when your team is not available

ChatGPT generative AI is now a feature of the sommelier.bot

Demo upon request

ChatGPT inside

Sommelier Bot
A branded and customizable widget you can install anywhere on your website in 30 seconds.
A wine recommendation engine with 4 conversation flows, based on color, styles, complexitiy, price range, region, varietals, etc.
A wine & food pairing algorithm based on 5.000+ dishes to recommend the perfect matches from your inventory with daily improvements
A flow to help users select a gift for their loved ones, based on the recipient’s profile and preferences
Live chat for team members with a simple interface to chat with several clients at once
A weighted inventory index to promote selected SKU
A XML feed connector to update the bot’s inventory daily from your database
ChatGPT integration to provide 24/7 support with a trained model, specialized for wine-related questions.
100,000
Users
15
Conversion Rate
23
Click-through rate on recommendations
3
Widget styles to choose from

Landing page example from a Swiss wine merchant

Engage Your Customers

From the first second and on every page of your website a playful digital sommelier helps users select the perfect bottle from your inventory in less than 30 seconds

  • Plugged to your database
  • Easy to use and integrate
  • Fully responsive
  • Playful and fast
Get started

Convert visitors 24/7

Achieve higher click-through and conversion rates by appealing to customer curiosity and playfulness

  • Provide tailored recommendations for any occasion
  • Provide a trained ChatGPT conversational bot 24/7
  • Reduce cost per click by increasing client engagement with your ads
Get started
Sommelier Bot

Example of a wine selection in the pop-up integration

Live Chat wine shop

Example of a live-chat conversation with a webshop team member

Build customer loyalty

Tailored sommelier services within 30 seconds

  • Deliver instant offers on your entire inventory or push specific products
  • Enable hand-overs to team members by allowing users to live-chat
  • Offer personalized service to returning customers
  • Boost revenue by up-selling and cross-selling wines based on current customer needs
Get started

Provide 24/7 value with ChatGPT

A 24/7 digital sommelier bot for your web visitors

  • ChatGPT integrated with the Sommelier Bot with the latest AI
  • Provide wine related information by allowing users to chat with the state-of-the-art GPT3 Bot
  • Offer wine knowledge to keep customer engaged
  • Differentiate your shop from competitors with an AI conversational bot
Request a ChatGPT demo
ChatGPT for wine digital sommelier

Example of a ChatGPT integration when live chat is not available

Virtual wine shop with recommendation

Example of a French retailer using the sommelier.bot on their 3D site

Innovate to stand out

The sommelier.bot is fast and flexible, with machine-learning capabilities, custom features and relevant innovations. Chat with us!

  • Provide tailored recommendations for any occasion
  • Connect with new customers through emailing and advertising campaigns
  • Reduce cost per click by increasing client engagement with your ads
Get started

Join our global community of food & beverage innovators

”The sommelier.bot is our digital buddy and extended arm of wine advisory services: an innovative solution that’s fun to use and helps our customers with their culinary challenges. It adds value and builds our image as an innovative ecommerce company and online-tasting pioneer!”

Markgräfler WeinthekeSven Vormann

"Customized for our shop, the sommelier.bot is the next step towards a digitalized world of wine. It’s incredibly easy to discover the suitable wine in a personalized way with it.”

Weine & FeinkostJanus Fenske

“The sommelier.bot is innovative, informative and fun! I hope for more awareness and familiarity for the Portuguese varietals with its help!”

OvinhoJoerg Rekate

“The digital invitation to special wine experiences for our guests that integrates seamlessly with our systems, processes, and brand world, offering innovative features and first-class service in its implementation.”

LandhotelChristopher Klump

”The sommelier.bot is a great tool for offering our website visitors a playful entry to our wine selection. So far, the usage data for the sommelier.bot on vioneers.com is promising. Thanks for the pleasant and professional working relationship!”

VioneersDirk Pohl

”For me the sommelier.bot is an innovative and playful tool for finding a wine for every occasion. I already got great feedback from some of my customers!”

Weingenuss AachenTobias Berg

Launch in less than a week

1. Upload your inventory

Send us a formatted CSV file or use our XML connector to synchronize your inventory

2. Tag your wines

Our team will tag your wines within a week, allowing the sommelier.bot algorithm to provide wine recommendations and food pairing

3. Customize branding and conversations

Add text and graphics to your CMS account in less than 2 minutes. Add, remove or change standard conversation flows on the fly

4. Install a one-line script

Take 20 seconds to add a one-line script to your footer and see the sommelier.bot live in action on your site

Looking to sell more fine drinks to visitors and customers?

Let’s get you a demo or discuss specific features