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Your AI sommelier for wine and spirits

Discover personalised recommendations, matched to any taste and inventory in seconds

Trusted by over 100,000 users in five countries

ewe_chatbot_sommelier
chatbot_for_wine_ecommerce
Client Sommeliet Bot

A flexible AI assistant—connected to merchants worldwide or just your shop

As a retailer you can run the leading wine and spirits agent on your site and/or receive traffic from a global audience for free

AI sommelier bot for wine & spirits
Contextualized education & tips
Wine & spirits alternative recommendations
Interactive wine map based on the conversation
Dynamic wine selection of 3 to 5 top matching products, based on the conversation

The AI sommelier powered by your inventory:

  • Automatically suggest five wines that match each visitor’s taste
  • Drive interaction with smart replies, buttons, and alternative suggestions
  • Offer sommelier-level support—24/7, on every page
  • Track visitor preferences and questions in your dashboard

A widget that reflects your brand’s look and feel:

  • Create your own sommelier.bot branding & voice
  • Offer tailored food pairings for every bottle
  • Display real-time wine descriptions and side-by-side comparisons
  • Suggest relevant alternatives if no exact match is found

Why is sommelier.bot the most advanced AI wine & spirits agent?

Millions
of wines & spirits available in the global app
27
AI data points to enhance your inventory
3
categories (wine, spirits, beer) within a single AI assistant
700
products used in model training

 Transform browsing into buying with AI-powered wine & spirits guidance

Join for free and activate your own AI sommelier

Join for FREE the universal agent

$ €0

(no commission)

Get showcased on the universal wine & spirits public AI agent

  • Upload or synchronize your inventory
  • Get your products recommended when they match user needs
  • Get highly qualified trafic, directly to your product pages
  • Be referenced as alternatives by our model when there is no perfect match
  • Get recommended for food pairing on kitchen blogs for instance

Get your own sommelier.botMost popular

$ €499

Per Month

Get your own sommelier.bot, only for your inventory

  • Synchronize your inventory in real time
  • Brand & customize your widget and ton of voice
  • Get a one-line script to install your widget full-page, as a chatbot, or anywhere else on your website
  • Start recommended wines, beers, spirits or answer questions about your business
  • Get a full insight into your customers’ conversation in your dashboard
  • No website? We’ll generate one for your catalog instantly

Customize your sommelier.bot

$ Bespoke pricing

Per Month

Get your own sommelier.bot, customize it with your tools and features

  • Connect to your ERP / Order Management System
  • Provide full customer support in a single conversation
  • Integrate your own map with your producers and regions
  • Add a live-chat handover to humans
  • Add new types of products beyond wines, beers and spirits (gift certificates, wine club memberships…)

Featured in

For wine & spirits online merchants

Engage web visitors immediately with a digital sommelier that helps users select the perfect bottle from your inventory in less than 30 seconds.

  • Synchronized to your inventory
  • Promote specific wines (promotions, high-margins)
  • Get actionable insights from user conversations 
  • Replace your basic customer support with a full AI agent
Get started
AI sommelier for hotel app

For hotels & restaurants, your digital sommelier

Provide customers with a dedicated AI app to recommend, order and get wine delivered, at the restaurant or the checkout.

  • Get a dedicated web shop (inventory management tool) or integrate in your app
  • Guests scan a QR code and start engaging with the sommelier.bot in a fun and dynamic conversation
  • Educate and recommend your best matching products
  • Let them order and select a delivery for room, restaurant, pool or checkout
Get started

For wine & spirits associations

Educate, showcase and recommend your regional products

  • Add your producers on the map
  • Get your products recommended by the universal wine agent
  • Get your own regional sommelier.bot, only for your wineries
  • Bring education and visual promotion in a single conversation
Get started

Join our global community of food & beverage AI innovators

Markgräfler WeinthekeSven Vormann

”The sommelier.bot is our digital buddy and extended arm of wine advisory services. It adds value and builds our image as an innovative ecommerce company and online-tasting pioneer!”

Weine & FeinkostJanus Fenske

"Customized for our shop, the sommelier.bot is the next step towards a digitalized world of wine. It’s incredibly easy to discover the suitable wine in a personalized way with it.”

OvinhoJoerg Rekate

“The sommelier.bot is innovative, informative and fun! I hope for more awareness and familiarity for the Portuguese varietals with its help!”

LandhotelChristopher Klump

“The digital invitation to special wine experiences for our guests that integrates seamlessly with our systems, processes, and brand world, offering innovative features and first-class service in its implementation.”

VioneersDirk Pohl

”The sommelier.bot is a great tool for offering our website visitors a playful entry to our wine selection. So far, the usage data for the sommelier.bot on vioneers.com is promising. Thanks for the pleasant and professional working relationship!”

Weingenuss AachenTobias Berg

”For me the sommelier.bot is an innovative and playful tool for finding a wine for every occasion. I already got great feedback from some of my customers!”

Launch your digital sommelier in under a week.

1. Upload your inventory

Send us a formatted CSV file or use our XML connector to synchronize your inventory. If you have a Google Shopping feeed, a Vivino feed, we got you covered. Your inventory on sommelier.bot will be maintained up-to-date automatically.

SaaS AI sommelier app

2. Let our AI handle your catalog setup and training

Our proprietary AI models will enhance your inventory based on your data and then vectorize it, allowing the sommelier.bot AI agent to provide wine recommendations, food pairing, top matching alternatives and much more.

AI Sommelier application

3. Customize branding and tonality

Create your AI brand in minutes—just add your visuals, documents, and content. The sommelier does the rest.

AI wine & spirits agent chatbot

4. Install a short script on your website to activate

Paste one line of code into your footer to launch sommelier.bot. Choose between full-page, chat, or on-click widgets.

AI wine chatbot

Looking to sell more fine drinks to visitors and customers?

Let’s get you a demo or discuss specific features