Elevate wine experiences everywhere
The trusted digital sommelier for hotels and retailers since 2021
A customizable AI-powered plugin for first-class service around the clock
- Full AI capabilities
- Pretrained for wine, beer, spirits, sake
- Personalized recommendations in English, French, German or Spanish
- For all occasions and gifting
- 30 sec. to find the perfect bottle from your inventory
- Food pairing
- Live chat capabilities
- Synchronized with your stock and systems
Embraced by 100,000+ users in 5 countries
Featured in
A digital sommelier recommending the perfect bottle from your inventory
Incredible Food & Wine Pairing
Any dish matched to your wines just one click away, thanks to ChatGPT
Wine selection fast & simple
No matter what wine style, varietal or region, the sommelier.bot speaks the users’ language, adapting to novices and connoisseurs alike
Conversation flows for gifts & custom needs
Let anybody pick the perfect gift for a relative or friend from your inventory with a few clicks, independent of their wine knowledge, and create custom conversation flows in 2 minutes
Live-chat & ChatGPT capabilities
The sommelier.bot includes a live-chat option for users and admins that you can activate when it suits you. A ChatGPT conversational AI bot jumps into action when your team is not available
ChatGPT generative AI is now a feature of the sommelier.bot
Demo upon request
A branded and customizable widget you can install anywhere on your website in 30 seconds.
A wine recommendation engine with 4 conversation flows, based on color, styles, complexitiy, price range, region, varietals, etc.
A wine & food pairing algorithm based on 5.000+ dishes to recommend the perfect matches from your inventory with daily improvements
A flow to help users select a gift for their loved ones, based on the recipient’s profile and preferences
Live chat for team members with a simple interface to chat with several clients at once
A weighted inventory index to promote selected SKU
A XML feed connector to update the bot’s inventory daily from your database
ChatGPT integration to provide 24/7 support with a trained model, specialized for wine-related questions.
100,000
Users
15
Conversion Rate
23
Click-through rate on recommendations
3
Widget styles to choose from
Landing page example from a Swiss wine merchant
Engage Your Customers
From the first second and on every page of your website a playful digital sommelier helps users select the perfect bottle from your inventory in less than 30 seconds
- Plugged to your database
- Easy to use and integrate
- Fully responsive
- Playful and fast
Convert visitors 24/7
Achieve higher click-through and conversion rates by appealing to customer curiosity and playfulness
- Provide tailored recommendations for any occasion
- Provide a trained ChatGPT conversational bot 24/7
- Reduce cost per click by increasing client engagement with your ads
Example of a wine selection in the pop-up integration
Example of a live-chat conversation with a webshop team member
Build customer loyalty
Tailored sommelier services within 30 seconds
- Deliver instant offers on your entire inventory or push specific products
- Enable hand-overs to team members by allowing users to live-chat
- Offer personalized service to returning customers
- Boost revenue by up-selling and cross-selling wines based on current customer needs
Provide 24/7 value with ChatGPT
A 24/7 digital sommelier bot for your web visitors
- ChatGPT integrated with the Sommelier Bot with the latest AI
- Provide wine related information by allowing users to chat with the state-of-the-art GPT3 Bot
- Offer wine knowledge to keep customer engaged
- Differentiate your shop from competitors with an AI conversational bot
Example of a ChatGPT integration when live chat is not available
Example of a French retailer using the sommelier.bot on their 3D site
Innovate to stand out
The sommelier.bot is fast and flexible, with machine-learning capabilities, custom features and relevant innovations. Chat with us!
- Provide tailored recommendations for any occasion
- Connect with new customers through emailing and advertising campaigns
- Reduce cost per click by increasing client engagement with your ads
Join our global community of food & beverage innovators
Launch in less than a week
1. Upload your inventory
Send us a formatted CSV file or use our XML connector to synchronize your inventory
2. Tag your wines
Our team will tag your wines within a week, allowing the sommelier.bot algorithm to provide wine recommendations and food pairing
3. Customize branding and conversations
Add text and graphics to your CMS account in less than 2 minutes. Add, remove or change standard conversation flows on the fly
4. Install a one-line script
Take 20 seconds to add a one-line script to your footer and see the sommelier.bot live in action on your site
Looking to sell more fine drinks to visitors and customers?
Let’s get you a demo or discuss specific features
